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Wongpaiboon Dissertation

Name Program Major Professor Defense Date Time Location
Kruawon Wongpaiboon Curriculum and Instruction Dr. Doyle Stevick 05/15/2008 10 am Museum of Education
Title
A study of International Student Satisfaction with the Academic Environment, Social Environment, and Serives of International Programs for Students Office at the University of South Carolina, Columbia campus
Abstract
The purpose of this study was to determine the level of satisfaotion for international students with their academic and social environment and with the services offered by the International Programs for Students (IPS) office on the University of South Carolina Campus, and to determine which issues created the most difficulty for them. An online questionnaire was completed by 161 international students who were currently enrolled at the University of South Carolina in the years 2003 and 2008. The question consisted of 66 quantitative and qualitative (open-ended) questions. A Likert scale was used with a range of 1-4 (1 most negative and 4 most positive responses). Data was analyzed using SPSS with T-tests for the comparison of years.Findings indicated that students in both years felt 'very welcome" and had similarities in their high level of satisfaction with IPS services (in the 3.0 ranges). Students also experienced similar difficulties in 2003 and 2008, identifying legal employment in the US, receiving visas from US embassies and filling out income tax forms as their tap problem issues. Areas of least difficulty for international students were also similar in 2003 and 2008 and included adjusting to American food and climate and making new friends. A significant difference from 2003 to 2008 was found for the increase of information provided by IPS regarding social activities, cultural information, attendance in orientation and knowledge of immigration infomation. Students in 2008 also had a significantly higher use of internet and web based IPS information than students in 2003.

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